Javascript on your browser is not enabled.

PROGRAMME IN IST

Programme

PLEASE NOTE THAT THE TIMES STATED IN THE PROGRAMME ARE IN IST.
DAY ONE
DAY TWO

07:45 – 07:50: UNICOM’s Introduction

07:50 – 07:55: Introduction to sponsors

07:55 – 08:25: Content Management Systems with regard to culture Read More
John Antill, Knowledge Manager, US Army Expeditionary Workforce

John Antill, Knowledge Manager, US Army Expeditionary Workforce

Content Management Systems are a great tool that allows people to find relevant information regarding their questions. Most are structurally built for the English-speaking world and their cultures. They are formal and outlined properly. Many companies have won awards based on how their systems work and decrease the number of questions being asked to their employees.

When organizations start or relocate to other countries and cultural areas, they bring award-winning systems to speed up the employee’s transition to the new organization, or so it is believed. Without regard to culture, this movement fails.

08:28 – 08:58: Reshaping KM: Using the power of automation, analytics and smart design Read More
Balaji Iyer, Director, Knowledge Management, Grant Thornton LLP, India

Balaji Iyer, Director, Knowledge Management, Grant Thornton LLP, India

Does your knowledge organization struggle with cumbersome, time consuming and ineffective knowledge capture and sharing processes? Intelligent use of modern, configurable technologies can transform knowledge flows and reimagine the knowledge worker experience in a matter of weeks instead of months or years for custom development.

At Grant Thornton, we have orchestrated simple, modern and secure knowledge flows by leveraging low-code/no-code solutions, analytics and smart design principles. By focusing on the employee experience and right uses cases, we have several practical and high impact knowledge flow transformation stories we can learn from as a community.

Join Balaji as he shares real use cases and successes that you too can adopt and adapt!

  • Simplify knowledge intake processes
  • Auto-curate and surface content
  • Understand user behavior and improve user experience using powerful analytics tools that provide so much more than out-of-the-box SharePoint metrics
  • Get out ahead of the Microsoft 365 roadmap and actually plan ahead for SP, Teams and Yammer enhancements
  • Personalize employee dashboards
  • Automate governance and security management for collaboration platforms
  • And more…

09:01 – 09:31: How Knowledge Graphs are Fueling the Rebirth of Knowledge Management Read More
Lulit Tesfaye, Partner and Division Director, Enterprise Knowledge

Lulit Tesfaye, Partner and Division Director, Enterprise Knowledge

The mission of Knowledge Management is to link all of an organization’s knowledge, in all its forms, making it not just findable, but understandable and actionable. Organizations have for years struggled to achieve this mission, stumbling through a host of issues that resulted in lack of adoption or outright failure to “make it work.” With the dawn of knowledge graphs, however, many organizations are unlocking a critical key to successful KM transformations and are finally realizing their KM goals for the enterprise. Knowledge Graphs, when designed and implemented properly, can connect all of an organization’s knowledge assets, both structured and unstructured, creating a logical and intuitive web that can drive relationships, make connections, ensure the right information gets to the right people, and even drive artificial intelligence for the organization.

In this presentation Lulit Tesfaye will answer these questions:

– What are knowledge graphs, how do they work, and what can they do for your organization?
– How do knowledge graphs fit into the KM landscape?
– How can organizations get started harnessing the power of knowledge graphs?
– How are knowledge graphs used to achieve Enterprise AI?

09:34 – 10:04: Knowledge within reach – integrating KM into process design Read More
Sarah Jacobson, Director – Knowledge Management, MinterEllison, Australia

Sarah Jacobson, Director – Knowledge Management, MinterEllison, Australia

AI driven search solves the age old findability issue. Or does it?!

Having the right knowledge at one’s fingertips is paramount to successfully embedding a key organisational process.

This session explores key considerations when integrating knowledge into your workflow design to facilitate on point knowledge being within reach to the right audience.

10:04 – 10:14: TOOL SHOWCASE AND BREAK

10:17 – 10:47: PANEL: KNOWLEDGE MANAGEMENT IN THE HYBRID WORK ENVIRONMENT.

Panellist:

Zach Wahl, Founder and CEO, Enterprise Knowledge (EK)

10:50 – 11:20: AI Applications and Knowledge Hubs Read More
Admir Mesic, AVP Global Head of Knowledge Management, Skuld, Norway

Admir Mesic, AVP Global Head of Knowledge Management, Skuld, Norway

Heaving an intelligent Knowledge Hub available for employees is vital, especially when dealing with new cases whether it’s a new insurance claim, a legal issue, or basically any kind of task requiring a study. Applying AI to millions of historical documents, the KM hub can present the employees with all relevant data for the specific case they are working on without making any manual search. As a result, the case study or investigation will become uniform, less time-consuming and most of all provide information that one might not have found on own.

11:23 – 11:53: Future of work and new digital forms of organizing expertise Read More
Kirsimarja Blomqvist, Professor of Knowledge management, School of Business and Management at LUT University, Finland

Kirsimarja Blomqvist, Professor of Knowledge management, School of Business and Management at LUT University, Finland

This talk discusses on the challenges and opportunities in sustainable value creation in the post pandemic future of work where automation, advanced technologies, and global work platforms are rapidly changing value creation. It showcases Fast expert teams, a digital temporary organizing of expertise for solving complex tasks efficiently and effectively.

11:56 – 12:26: TOPIC TO BE ANNOUNCED Read More
Dave Snowden, Director, Cynefin Centre, Chief Scientific Officer, Cognitive Edge.

Dave Snowden, Director, Cynefin Centre, Chief Scientific Officer, Cognitive Edge.

12:29 – 12:39: TOOL SHOWCASE AND BREAK

12:42 – 13:45: Radical Km, “Creativity: The Missing Piece Of The Km Puzzle Read More
Stephanie Barnes, Chief Chaos Organiser, Entelechy

Stephanie Barnes, Chief Chaos Organiser, Entelechy

13:45: END OF DAY ONE

08:20: UNICOM’s Introduction

08:25: Introduction to sponsors

08:30 – 10:30: WORKSHOP 01: To ISO or not to ISO? – What does ISO 30401 do and is it worth adopting? – Read More
Patricia L. Eng, Principal, KMHR Systems Auditors

Patricia L. Eng, Principal, KMHR Systems Auditors

ISO published ISO 30401: “Knowledge management systems requirements in 2018. Who is ISO and what does the ISO standard for KM actually do? What does adopting the standard mean? And what are the benefits of getting certified to the ISO standard? Presented by the first certified ISO 30401 Auditor, and a former manager of an award winning KM program in the US, this session will go over the history and development of the standard, what it does and does not do, what you can use it for – whether or not you adopt the standard – and what it takes to get certified to ISO 30401.

10:30 – 10:40: Break

10:40 – 12:40: WORKSHOP 02: Principles Driven KM – Read More
Ron Young, CEO / CKO Knowledge Associates Cambridge Ltd.

Ron Young, CEO / CKO Knowledge Associates Cambridge Ltd.

1. Why do we need Principles Driven KM?
2. The 8 KM Principles of the ISO 30401 International Knowledge Management Standard
3. Group discussions on strengths, weaknesses and future direction
4. Towards integrated Principles for Collaboration, KM and Innovation Management.

12:40 – 12:50: Break

12:50 – 14:50: WORKSHOP 03: Topic to be Announced – Read More
Dave Snowden, Director, Cynefin Centre, Chief Scientific Officer, Cognitive Edge.

Dave Snowden, Director, Cynefin Centre, Chief Scientific Officer, Cognitive Edge.

14:50: End of the PROGRAMME