John Antill, Knowledge Manager, US Army Expeditionary Workforce
Content Management Systems are a great tool that allows people to find relevant information regarding their questions. Most are structurally built for the English-speaking world and their cultures. They are formal and outlined properly. Many companies have won awards based on how their systems work and decrease the number of questions being asked to their employees.
When organizations start or relocate to other countries and cultural areas, they bring award-winning systems to speed up the employee’s transition to the new organization, or so it is believed. Without regard to culture, this movement fails.
Balaji Iyer, Director, Knowledge Management, Grant Thornton LLP, India
Does your knowledge organization struggle with cumbersome, time consuming and ineffective knowledge capture and sharing processes? Intelligent use of modern, configurable technologies can transform knowledge flows and reimagine the knowledge worker experience in a matter of weeks instead of months or years for custom development.
At Grant Thornton, we have orchestrated simple, modern and secure knowledge flows by leveraging low-code/no-code solutions, analytics and smart design principles. By focusing on the employee experience and right uses cases, we have several practical and high impact knowledge flow transformation stories we can learn from as a community.
Join Balaji as he shares real use cases and successes that you too can adopt and adapt!
Lulit Tesfaye, Partner and Division Director, Enterprise Knowledge
The mission of Knowledge Management is to link all of an organization’s knowledge, in all its forms, making it not just findable, but understandable and actionable. Organizations have for years struggled to achieve this mission, stumbling through a host of issues that resulted in lack of adoption or outright failure to “make it work.” With the dawn of knowledge graphs, however, many organizations are unlocking a critical key to successful KM transformations and are finally realizing their KM goals for the enterprise. Knowledge Graphs, when designed and implemented properly, can connect all of an organization’s knowledge assets, both structured and unstructured, creating a logical and intuitive web that can drive relationships, make connections, ensure the right information gets to the right people, and even drive artificial intelligence for the organization.
In this presentation Lulit Tesfaye will answer these questions:
– What are knowledge graphs, how do they work, and what can they do for your organization?
– How do knowledge graphs fit into the KM landscape?
– How can organizations get started harnessing the power of knowledge graphs?
– How are knowledge graphs used to achieve Enterprise AI?
Dr Bernd Schopp, Chief Commercial Officer, Squirro and Chris Marino, Senior Solution Architect, Principal Consultant, Enterprise Knowledge
Augmented intelligence is a partnership model of people and artificial intelligence (AI) working together to enhance cognitive performance and make Knowledge Management understandable and actionable. Since 80% of enterprise data is available just in an unstructured format, NLP and Machine Learning are heavily applied to support this. But Machine Learning is not enough to provide explainable decision models and to incorporate domain knowledge for higher precision. Applying Composite AI techniques help us to overcome these shortcomings for better Augmented Intelligence which is able to connect KM outcomes to business outcomes.
Panel Moderator:
Karen Livey, TEDx Speaker, Keynote Presenter, Executive Coach
Panellist:
Dr Bernd Schopp, Chief Commercial Officer, Squirro
Sarah Jacobson, Director – Knowledge Management, Minterellison, Australia
Zach Wahl, Founder and CEO, Enterprise Knowledge (EK)
Kirsimarja Blomqvist, Professor Of Knowledge Management, School Of Business And Management At Lut University, Finland
Stephanie Barnes, Chief Chaos Organiser, Entelechy
John Antill, Knowledge Manager, US Army Expeditionary Workforce
Sarah Jacobson, Director – Knowledge Management, MinterEllison, Australia
AI driven search solves the age old findability issue. Or does it?!
Having the right knowledge at one’s fingertips is paramount to successfully embedding a key organisational process.
This session explores key considerations when integrating knowledge into your workflow design to facilitate on point knowledge being within reach to the right audience.
Kirsimarja Blomqvist, Professor of Knowledge management, School of Business and Management at LUT University, Finland
This talk discusses on the challenges and opportunities in sustainable value creation in the post pandemic future of work where automation, advanced technologies, and global work platforms are rapidly changing value creation. It showcases Fast expert teams, a digital temporary organizing of expertise for solving complex tasks efficiently and effectively.
Dave Snowden, Director, Cynefin Centre, Chief Scientific Officer, Cognitive Edge.
Stephanie Barnes, Chief Chaos Organiser, Entelechy
Radical Knowledge Management advocates that creativity, specifically arts-based interventions, is the missing piece of the KM puzzle. Most people treat KM like it is a wired computer network: they can see all the bits and pieces (documents and repositories are the servers, cables, and desktop computers) but the real value in in going wireless–tablets, phones, and laptops and that is Radical KM; creativity is like wifi. Creativity, like going wireless, allows people the flexibility of looking at the world from someplace different, it enables innovation, and challenging the status quo.
Patricia L. Eng, Principal, KMHR Systems Auditors
ISO published ISO 30401: “Knowledge management systems requirements in 2018. Who is ISO and what does the ISO standard for KM actually do? What does adopting the standard mean? And what are the benefits of getting certified to the ISO standard? Presented by the first certified ISO 30401 Auditor, and a former manager of an award winning KM program in the US, this session will go over the history and development of the standard, what it does and does not do, what you can use it for – whether or not you adopt the standard – and what it takes to get certified to ISO 30401.
Ron Young, CEO / CKO Knowledge Associates Cambridge Ltd.
1. Why do we need Principles Driven KM?
2. The 8 KM Principles of the ISO 30401 International Knowledge Management Standard
3. Group discussions on strengths, weaknesses and future direction
4. Towards integrated Principles for Collaboration, KM and Innovation Management.
Dave Snowden, Director, Cynefin Centre, Chief Scientific Officer, Cognitive Edge.