Doug Kalish leads Grant Thornton LLP’s employee experience and knowledge management practice, driving the firmwide knowledge sharing, collaboration, and employee engagement strategy. He has been in the management consulting business for over 25 years with expertise in product management, knowledge management strategy & execution, enterprise collaboration, business transformation and organizational change management.
Prior to joining Grant Thornton, Doug was the knowledge management leader for Deloitte’s $1.6B Federal practice, overseeing a team focused on the development and delivery of knowledge services. Doug sold and delivered business transformation and change management consulting services to US federal agencies and state governments and was also chief of staff for a 500+ person management consulting solutions practice at KPMG Consulting/BearingPoint.
CASE STUDY: Reshaping KM: Using the power of automation, analytics and smart design
Does your knowledge organization struggle with cumbersome, time consuming and ineffective knowledge capture and sharing processes? Intelligent use of modern, configurable technologies can transform knowledge flows and reimagine the knowledge worker experience in a matter of weeks instead of months or years for custom development.
At Grant Thornton, we have orchestrated simple, modern and secure knowledge flows by leveraging low-code/no-code solutions, analytics and smart design principles. By focusing on the employee experience and right uses cases, we have several practical and high impact knowledge flow transformation stories we can learn from as a community.