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Mariano Novoa

Mariano Novoa

Citizen Development Lead, Grant Thornton LLP (USA)

Biography

Mariano is a Manager with Grant Thornton’s Enterprise Transformation group or internal IT function. In his current role, Mariano leads GT’s no/low-code citizen development capability and community. With around 1,300 members, the purpose of the community is to democratize access to no/low-code automation technologies and enable colleagues from across the firm utilize these tools in their day-to-day activities. Prior to his current role, Mariano led the Process Orchestration factory within GT’s Intelligent Automation Service Center delivering a wide range of automation processes for both internal and external clients. He has a degree from Virginia Tech in Industrial and Systems Engineering, and resides in Philadelphia.

CASE STUDY: Do it Yourself: Building a Citizen Developer Community
Technology adoption is most successful in an environment rooted in community and organizational ownership. This session will cover Grant Thornton LLP’s journey to create and implement a community of 1300+ citizen developers that work together to build innovative solutions for clients/company, provide each other support, and enhance themselves professionally. Learn the processes, tools, and considerations that are needed to garner the support of company executives and stakeholders to create this initiative in your organization – from marketing to governance. By the end of this session, you will have the knowledge to create your own community and take your organization to the next level.