Elmi Bester is the Programme Lead for Knowledge Management at The Cynefin Co, and also looking after the growing global community of Cynefin, SenseMaker® and complexity practitioners. She is particularly interested in how we bring the richness of the growing collection of methods for naturalising sense-making into the practice of knowledge management and organisations. She holds a Masters in Information and Knowledge Management from the University of Stellenbosch, and her current interest is in the role of narrative in organisations as distributed knowledge systems.