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Hank Malik

Hank Malik

Knowledge Lead Partner, Nuclear Waste Services, NDA


Hank is an experienced Knowledge Management and Transformation Lead, Specialist, Practitioner, Author, and Speaker with over twenty years working in the fields of Knowledge, Information, Change Management and Learning and increasingly Digital Transformation. Hank is a recognised KM subject matter expert delivering solutions with a blend of people, process, content, learning and technology. He has experience with implementing KM internationally, including the Middle East, Europe, the US, and Japan specialsing in the energy sector (nuclear, oil, gas, renewables), engineering, and Central Government. He has led numerous KM and IM teams, speaks at international KM conferences, and has contributed authorship to global KM publications, most recently in The KM Cookbook (2019), The Knowledge Manager`s Handbook 2 nd edition (2019) and published his first book in 2020, KM – A primer and catalyst to support Digital Transformation. He also led the successful submission for the Most Innovative Knowledge Enterprise (MIKE) Award for PDO, Oman in 2019 winning both the MENA region and global awards. Hank is an accredited Chartered Knowledge Manger (CILIP) a Master Certified Knowledge Manager (MCKM), a Certified Knowledge Manager (CKM) and a Certified Knowledge Environmental Engineer (CKEE).

Case Study: Successful Lessons Learned From Projects In The Energy Sector

With over 15 years experience in leading Knowledge Management in the Energy Sector including Oil, Gas, Renewables and Nuclear Hank has a wealth of insights and experiences to share in knowledge sharing and collaboration. In this talk he will focus particularly on adopting a proven lessons learned approach with Programmes and Projects which delivered very successful outcomes in cost savings and cost avoidance.

Topics to be covered include:

  • Lessons Learned – a definition
  • The KM Framework and Lessons Learned
  • The need for clear business objectives
  • The start up challenges
  • The structured approach and processes to adopt
  • The Lessons Learned Knowledge base
  • Real quantifiable benefits achievable