I am an experienced knowledge management professional with a passion for developing, supporting, and training individuals in the Public Sector to maximise the potential of Communities of Practice and Online Communities via Knowledge Hub (Global Public Service Community www.khub.net). With expertise in community management, KM strategy and delivery, open-source technology (Liferay), social media, online and offline training, online collaboration, project management, and digital marketing, I bring a comprehensive skill set to the table. I co-led the Knowledge and Community Network, nI am a proud friend of the Henley Forum and previously facilitated the Communities of Practice SIG at the Knowledge and Innovation network (KIN) and was part of the APM Knowledge SIG. With a strong track record in Online Communities, I am excited to share my insights at the conference.
Taking Your Online Community from the Trough of Sorrow to Success
We dive deep into the challenges faced by online communities after launch and reveal proven strategies to turn things around. Discover why communities struggle, learn how to move them towards success, and unlock the power of evaluation to put your community back on track.