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Nicholas Smith

Nicholas Smith

Head of Knowledge and Information Management, NHS Resolution

Biography

Currently working as the Head of Knowledge and Information Management at NHS Resolution, I am an experienced Knowledge and Information Management Senior Leader with a demonstrated history of working in the public policy industry.

Experienced in developing policies, procedures and strategies, Data Analysis, Records Management and Retention, Public Records, Knowledge Management, Information Management, Information Governance, Information Rights, Freedom of Information Act, Data Protection Act, setting up and establishing a Knowledge and Information Management functions and rebuilding and designing Records, Knowledge and Information portals. Strong operations professional with a Bachelor of Arts – BA focused in Politics, Philosophy and Economic.

SETTING UP AND ESTABLISHING A KNOWLEDGE AND INFORMATION MANAGEMENT FUNCTION

The key to the development and success of a knowledge and information management function, is how an organisation set up and establish the function. This presentation will benefit those with responsibility for and interest in developing and establishing their own
Knowledge and Information Management function, as well as those who have a role in fulfilling the knowledge and information management responsibilities with their organisations. Participants will learn about:

  • The importance of a Knowledge and Information Management strategy, policies and procedures
  • Building the right Knowledge and Information Management team for your organisation
  • Identifying key priorities for knowledge and information management within their organisation
  • Maximising buy-in from senior leaders
  • Implementing appropriate governance structures
  • Selling the benefits of having a Knowledge and Information Management function

The presentation will ultimately provide participants with the confidence to develop and establishing their own Knowledge and Information Management function.

View Nicholas Smith’s and Grace Bottomley’s video