Sarah Kessler

Sarah Kessler has spent the last decade helping business leaders align vision and strategy through innovative technology and strategic communications. Throughout her career, she has played a key role in translating organizational needs into impact-driven solutions that not only close gaps but also accelerate large-scale transformation and growth.

As a seasoned marketing leader and Certified Professional Coach (CPC), Sarah is passionate about facilitating discovery at the intersection of “not yet” and “what’s possible.” She champions clarity as the antidote to complexity and the power of human-centered technology to revolutionize innovation.

Revolution or devolution: Why the future of knowledge management hinges on AI adoption

Each year, knowledge-intensive companies lose roughly 600 hours of productivity per employee for one reason: increasing volumes of information housed across disjointed systems. Because of this, the average knowledge worker spends 30% of each workday looking for information they need.

Cutting-edge AI advancements are not only removing these efficiency barriers but also revitalizing knowledge management across mission-driven, high-impact organizations. As leading industry analysts assert, AI is not only the future of knowledge management-it also has the power to unlock unprecedented gains in collaboration and innovation.

In this presentation, participants will learn about:

• Human-centricity at the heart of AI search and enterprise-grade generative AI (GenAI)
• Natural language processing and deep learning, which augment human intelligence and streamline natural workflows
• Maintaining data security while expanding knowledge accessibility and delivering personalized search experiences
• Leading enterprises leveraging AI to gain a competitive advantage across their respective industries
• What the future holds for companies that adopt AI as a knowledge management tool–and what it will look like for those that don’t.